Your Privacy with Luminosa Casa

When you fill out a form on our website or give us a call, you share some basic information with us. This usually includes your name, email address, and phone number. We need this to get back to you and talk about your smart home needs.

Our website also collects some general, anonymous information. This tells us things like which pages people visit most. It helps us make our website better for you. We don't track what you do inside your smart home system once it's installed; this policy is about your data with us directly.

We use your contact details to answer your questions, schedule appointments, and discuss your ideas for a smarter home. That's the main reason. We might also use the anonymous website data to improve our online presence. It helps us see what's working and what's not. We promise: we never sell your personal information to anyone. That's not how we do business here in Monza.

We keep your information mostly to ourselves. Sometimes, we use trusted services (like our email provider or website hosting) that might handle your data briefly to help us run our business. These services also have their own privacy rules. We will not share your details with other companies or people unless the law requires us to. We treat your information with the same care we use when installing your smart home system.

You have the right to know what information we hold about you. You can ask us to correct it if it's wrong or incomplete. You can also ask us to delete your personal information. Just send us an email at [email protected] or call us at +39 039 5788038. We're here to help you with your privacy concerns, just as we help with your smart home setup.

Our website uses small files called 'cookies'. These cookies help the site work properly and make your visit a bit smoother. For example, they might remember your preferences. Most internet browsers let you control or block cookies. If you choose to block them, some parts of our website might not work as well as they should.

We might update this privacy policy from time to time. If we make any big changes, we will post the new version here and update the 'last updated' date. We encourage you to check this page occasionally to stay informed.

If anything on this page isn't clear, or if you simply have questions about your privacy, please get in touch. You can reach us by email at [email protected] or call us at +39 039 5788038. Our office is at VIA MICHELANGELO BUONARROTI 199 20900 MONZA IT. We're always happy to talk to our neighbors.